mama jitu Privacy Policy

This page describes what we collect when you use mama jitu and how we keep that data protected. We gather information during account registration, payment processing, and gameplay to verify your identity, process transactions, and maintain platform security.

Our commitment is to handle your personal information transparently and in line with applicable data protection laws. We process data only for legitimate purposes—account management, fraud prevention, and service delivery—and we do not sell or share your details with unrelated third parties without your consent.

Users in Jakarta, Surabaya, Bandung, Medan, and Semarang benefit from the same data protection standards. Our multilingual support team can answer questions about your data rights during business hours via live chat or email.

What we collect and how we use it

We collect your email address, full name, date of birth, and government-issued identification during registration. This information is required to verify your identity and confirm that you meet legal eligibility requirements to access mama jitu services.

We track your gameplay activity—which slot games you play, tournament participation, and session duration—to improve our service, personalize your experience, and identify technical issues. We do not track your location in real time, but we may infer your general region from your IP address to confirm you are in a supported jurisdiction.

Our servers store cookies and similar tracking technologies to maintain your session, remember your preferences, and measure how users interact with mama jitu. These cookies do not contain sensitive personal data and expire after a set period.

We retain your data for as long as your account is active and for a reasonable period afterward to fulfill legal obligations and resolve disputes. You may request deletion of non-essential data by contacting our support team, subject to regulatory requirements.

Our data protection commitments

We encrypt all data in transit using industry-standard TLS protocols and store sensitive information on secure servers with restricted access. Our infrastructure is regularly audited for vulnerabilities, and we maintain incident response procedures to address any data breaches promptly.

Our servers may be located outside your jurisdiction, but we apply the same security standards regardless of server location. We do not transfer your data to countries with weaker data protection laws without explicit safeguards such as standard contractual clauses.

We work with third-party processors—payment gateways, identity verification providers, and analytics platforms—who handle data on our behalf. Each processor is contractually bound to protect your information and use it only for the services we request. We do not permit these processors to use your data for their own marketing purposes.

Your rights under applicable data protection laws include the ability to access, correct, or request deletion of your personal information. You may also withdraw consent for non-essential processing, such as marketing communications. To exercise these rights, contact our support team with your account details and a clear description of your request.

If you have concerns about how we handle your data or believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority. We encourage you to contact our support team first so we can address your concerns directly.